Your set includes a charging dock matched to the tracker count, a dongle and straps.
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EKE Tracker BV · Set of 6
6 trackers,1 dongle,1 6-slot charging dock,6 straps,1 placement sticker sheet,6 pieces of hook-and-loop tape,1 USB A to C cable,1 quick start guide (printed inside the box lid)
Price
US$239
The price confirmed when you order applies.Orders ship in the order they were placed.
Tracker colours
Change all bodies or all lids, or choose an individual tracker below.
Tracker 1
Tracker 2
Tracker 3
Tracker 4
Tracker 5
Tracker 6
Estimated dispatchChecking dispatch date
Estimated in Korean business days. Production may affect the date. Delivery then takes 1–3 business days within Korea, and longer overseas depending on customs.
Gifts are delivered as points, and recipients can change their products and options.
1-year warranty
Free shipping
Shipping, exchanges and returns
Shipping
Item
Detail
Fee
Free
Dispatch
New orders ship on or after October 20 · standard colours are prepared within 2 business days of payment
Arrival
1-3 business days after dispatch
Overseas
Japan · Hong Kong · Singapore · United States · shipping included in the price
Duties and taxes
Japan · Singapore covered by us · United States paid by the recipient at customs · Hong Kong usually duty-free, and paid by the recipient if charged
Unclaimed or undeliverable
Customs not cleared · delivery refused · undeliverable because the address or phone number is wrong or nobody is there: parcel stays in the destination country · local carrier may dispose of it once its storage period ends, with no way for us to recover it · no return, reship or refund in that case
Seized by customs
Entry refused, seized or disposed of by the local customs authority: no way for us to recover it · no return, reship or refund
How overseas orders work
An overseas order is a direct import by the buyer for personal use · the buyer is the importer of record · meeting import requirements, and the customs outcome that follows, are the buyer’s responsibility · as the exporter we cover the shipping documents and packaging requirements
※ First-run stock ships in order of purchase.If stock runs short and it will be late, we tell you in advance using the contact details on the order.
※ If a parcel comes back because the address or phone number was wrong, redelivery is at the buyer’s cost.
※ For overseas orders, the customs authority and local rules can add charges the table above does not list (extra freight, inspection fees, duties).Anything beyond what we have agreed to cover is paid by the recipient.
Returns and exchanges
Orders shipped within Korea can be returned within seven days of delivery.For a change of mind the return shipping is on you.If there is something wrong with the product, we pay the shipping too.Orders shipped overseas can be returned or exchanged only for a defect or a wrong item.
Change-of-mind returns and exchanges are unavailable if use after unpacking substantially reduces the product’s value.Opening packaging solely to inspect the contents is excluded.Returns and exchanges for defects, incorrect deliveries or other nonconformity are available under applicable law.
Change of mind · Korea
Within seven days of delivery.Return shipping both ways is on the buyer: 8,000 KRW to return, 10,000 KRW to exchange.Because the item ships free, the outbound cost is settled here as well.
Change of mind · overseas
Orders shipped to Japan, the United States, Singapore or Hong Kong cannot be returned or exchanged for a change of mind.Defects and wrong items are handled on the same terms as in Korea, and we pay the international shipping.
Defect or wrong item
Within 30 days of noticing (three months from delivery).We pay the shipping in full.A photo or video of the symptom sent with the request makes it much faster.
Returns and exchanges for overseas orders
※ For orders shipped outside the Republic of Korea, we do not accept returns or exchanges for a change of mind, only for a defect or a wrong item.
Service · one-year warranty
Item
Detail
Period
One year from purchase (battery and consumables six months) · counted from the date you file · after that, paid repair with a quote before any work starts
Coverage
Faults in normal use covered · drops, water, disassembly or modification, a history of third-party repair, and normal wear on consumables not covered
Where to send it · contact
Item
Detail
Return address
712, 66 Gasan-ro 9-gil, Geumcheon-gu, Seoul · file the request before sending · an unannounced parcel takes longer to identify
Customer service
Channel Talk chat in the bottom-right corner
Refund timing
Payment cancelled within three business days after the returned item arrives
※ 벨크로 테이프·부착 위치 스티커처럼 한 번 붙이면 되돌릴 수 없는 것을 쓰신 경우, 떨어뜨림·눌림·물에 젖음·분해처럼 구매자 책임으로 상한 경우, 구성품이 빠졌거나 상자가 심하게 상해 다시 팔 수 없게 된 경우 청약철회가 불가능합니다.
※ 색상처럼 주문을 받고 만드는 옵션은 제작에 들어간 뒤에는 단순 변심 취소가 어렵습니다.
※ 여기 적지 않은 사항은 전자상거래 등에서의 소비자보호에 관한 법률과 공정거래위원회 소비자분쟁해결기준을 따릅니다.
※ 임의로 분해·개조하시거나 보증 봉인이 훼손된 경우에는 무상 보증을 받으실 수 없습니다.
※ 제품에 이상이 있다고 판단되면 먼저 문의해 주세요.설정·설치 상태를 확인해 제품을 보내실 필요가 있는지 안내해 드립니다.
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